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I cannot log in. I get the 'Incorrect Login name or Password error'.
To remember: The member/participant ID has
7 characters - an alphabet, the symbol "-" and five digits. It has no space
in between them. The temporary password HCS initially sends you has
6 characters. Password can only have alphabets and digits - no special
symbols or space. Remember, "l, 1, I", "O, 0" almost look alike, but are different.
To do:
On the login
form clear the form by clicking on the Clear button.
Enter the ID and password carefully. To avoid errors HCS advises you to copy & paste the ID and password
from the emails HCS sent you, instead of typing them.
Then click on the Login button.
If you still encounter the same error, please report the problem by emailing techSupport@higherconsciousnesssociety.org.
Please mention the browser type (Internet
Explorer/ Netscape Navigator/ AOL/ Mozilla/ Firefox/ Other), version and
operating system (Windows/ Mac OS/ OS X/ Linux/ Other) you are using.
HCS tech support will be glad to help you. |